Contact Us

We’re here to help

Choosing a personalized gift often comes with questions. Our team can help with product details, personalization, order status, delivery, and issues after your package arrives.

How to reach us

Email: cs@chikky.co
Support hours: Monday–Saturday, 9:00 AM–5:00 PM (GMT+7)

For order questions

Please include your order number, the email used at checkout, the product name, and the exact question. If the issue concerns damage, personalization, or an incorrect item, attach clear photos of the product and packaging.

Business information

Chikky
2 Ton That Thuyet, Cau Giay
Hanoi, Vietnam

We normally respond during support hours. For delivery changes or cancellation requests, contact us as soon as possible because made-to-order items may move into production quickly.